Frequently Asked Questions

DoktoberFest takes places at London’s Dock X located in Canada Water on the following weekends:

  • 10 – 12th October 2019, 17.00 – 23.00
  • 17 – 19th October 2019, 17.00 – 23.00
  • 24 – 26th October 2019, 17.00 – 23.00
  •  31st October – 2nd November 2019, 17.00 – 00.00
  •  7 – 9th November 2019, 17.00 – 23.00
  • 14- 16th November 2019, 17.00 – 23.00
  • Last entry is strictly 9pm

Unit 1, Canada Water Retail Park, Surrey Quays, SE16 2XU

For health and safety reasons we ask that all guests enter the venue via walking around the dock. A map of the designated entry path has been included bellow.

Nearest stations: Canada Water (4min), Rotherhithe (8min) and Surrey Quays (10min)

General admission is from 5pm. VIP and VVIP entry is from 6pm.

This will be emailed to you once you have purchased your ticket online and payment has been received. Tickets are available here

Strictly 18+. Due to the nature of our event attendees must of be of age to consume alcohol.

Entry will not be permitted if you cannot provide a valid form of ID on the door.

Designated table areas will be signposted with clear walkways between the tables for you to get down and get drinking!

Doktoberfest will be the first of its kind to go cashless for 2019. All of our vendors are equipped with card machines for you to pay swiftly and get drinking. The cloakroom and food vendors will be cashless too.

That’s the aim! We advise you to book tickets as soon as possible to prevent disappointment.

Absolutely! Please bring along a valid driving licence or passport.

Surprisingly we will let you in if you’re not German – you’re welcome!

Over 18s only will be allowed in the venue.

We can only refund tickets 30 days before the event so get there!

Why would you not? Stick on your tightest lederhosen, grab your little blonde pigtails and most importantly, your beer goggles! There is prize for the best costume at each event – you’ve got to be in it to win it!

However, if you do not feel comfortable we will let you in wearing regular clothing.

Why would you not? Stick on your tightest lederhosen, grab your little blonde pigtails and most importantly, your beer goggles! There is prize for the best costume at each event – you’ve got to be in it to win it!

However, if you do not feel comfortable we will let you in wearing regular clothing.

Trust me, there will be enough space on the dancefloor. We cannot allow you to dance on the tables as we want to keep you safe!

Only if it is a sausage dog with ketchup!

Only joking, guide dogs only.

Only if they’re over 18.

First entry: 5pm. Last entrance: 9pm – so don’t be late!

Table service for category A, VIP and VVIP bookings – so splash the cash!

Try not to bring a bag with valuables however, if this is necessary we do have a cloakroom with a £2 per item charge.

No drink, food or sharp objects are permitted into the venue. We will be conducting searches on the door so be prepared!

NO DRUGS OF ANY KIND ARE PREMITTED AT OUR VENUE- YOU WILL BE REMOVED IMMEDIATLEY

A first aider will be on site at all times to ensure the safety of our guests.

Strobe and flashing lights will be present. Please be cautious if these will affect you.

Try your best not to!

We do have a lost property box which the item will be held in for 24 hours. Get in touch with the Awesome team on 02088305959 to collect your item.

Of course! Dock X is fully accessible, please get in contact with the Awesome team on 02088305959 if you are attending in a wheelchair so we can be aware.

Please note: the raised platform for VVIPs unfortunately is not wheelchair accessible.

Canada Water (4min), Rotherhithe (8min) and Surrey Quays (10min)

Yes, there is a cloakroom at the reception. We charge a small fee of £2 per item.

A short 4 minute walk from Canada Water station. This can be reached via the Jubilee Line.

Yes, and they aren’t portaloos!

It’s not 2006 anymore! Unfortunately, you cannot smoke nor vape inside the venue. We do have a designated outdoor smoking area.

Yes, our security team are the best in the business. They don’t want to ruin the fun, they just want to ensure you’re having fun safely so please cooperate with our security.

Don’t drink too much & you won’t find out!

You will be asked to leave the venue.

I won’t be mad, just disappointed. You will be charged accordingly and escorted out of the venue.

We offer a variety of traditional German food our stalls located around the venue, including Bratwurst’s and Hog roasts.

Our beer is gluten free, hurray! Gluten free, vegan and vegetarian options are available at various food stalls. For any other allergies please ask the caterer before purchase.

Why would you need to when we have so much tasty treats on offer!

No food or drink will be permitted from outside the venue.

Food will be available all night – better than any drunk takeaway you’ve ever had!

That’s a shame! If Erdinger isn’t your cup of tea, we do have a selection wine, prosecco, champagne, spirits and soft drinks available too. Our Heid’s behind the bar will be more than happy to help!

Book it! Tickets can be purchased through Ticketmaster. For bookings over 20 people please call the Awesome team on 02088305959. This will be emailed to you.

You can but for a premium price! Tickets are not guaranteed however; we are high in demand and want to ensure everyone can attend and have a boogie, so these are subject to availability.

Yes, we are happy to make a refund 30 days before the event date. We are pretty upset that you would ask though 🙁

Unfortunately, this is not an option we can offer.

No names are on our tickets so can be passed on to a friend if you cannot make it, but I’m sure this won’t be necessary; who wouldn’t want to come?!

Mid-day on the day of the event.

No problem, drop us an email or give us a call and hopefully we can help! – hello@awesome-events.co.uk

0208 830 5959

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